Frequently Asked Questions

You’re welcome, with or without an appointment. Would you like to take your time to get some inspiration before we sit down together? Feel free to pop in.
Would you like to be sure we have enough time to discuss your requirements? Then make an appointment so we can set aside time for you.

We’re open from Tuesday to Friday from 10.00 am to 5.00 pm and on Saturdays from 10.00 am to 4.00 pm. We’re closed on public holidays. Check our contact page for the latest opening hours.

You can ring us or request an appointment using the form on our contact page. Please let us know your preferred day and time, and give us a brief idea of what you’re looking for.

No, creating a design and providing a quote is free of charge and without obligation.

Photos of the space, approximate dimensions and examples you like will help us get started. So please feel free to bring these along, so that we can get straight to work on a design.

No, you don’t need to have a detailed plan just yet. An idea, a practical requirement or a space in your home for which you’re looking for a solution is a good start. We’d be happy to brainstorm the possibilities with you.

We start with a discussion about your requirements, the space and your budget. We then draw up a design straight away and look at the colours and materials together. Based on the drawing, we prepare a quotation. Once you’ve approved the quotation, we schedule the production of your piece of furniture.

We make (almost) anything out of wood: from TV stands, bookcases and fireplace units to wall units, kitchens, walk-in wardrobes and complete interiors.
There are many possibilities in terms of design, colours and materials. If something isn’t possible, we’ll explain why and work with you to find an alternative. We make furniture that we stand behind and on which we can offer a guarantee.
Curious to know if we can bring your idea to life? Feel free to get in touch, and we’ll explore the possibilities together.

Yes, we’ll discuss together which materials and finishes suit your preferences and the intended use of the furniture. In doing so, we’ll consider the look, maintenance and budget.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

The price depends on the dimensions, the material, the finish and the complexity of the design. To provide an accurate quote, we first draw up a design. We can often give a price estimate in advance. The design, the price estimate and the quote are all non-binding.

The delivery time depends on the type of furniture and our schedule. At present, the average delivery time is five to six months. Before you place your order, we will discuss the expected schedule with you.

Do you have a specific date in mind, for example because of a move or a renovation? Please let us know when you make your initial enquiry. We’ll work with you to see if that date is feasible and are happy to help you find a solution.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

The full amount of your order must be paid before delivery.

For bespoke furniture, you can still adjust the dimensions, colours and materials until we start taking measurements or manufacturing. Would you like to change anything? Please let us know as soon as possible so that we can discuss the changes together.
For products we order from one of our suppliers, such as a sofa, chairs, a lamp or a rug, changes are no longer possible once the order has been confirmed.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Yes, all our furniture is delivered to your home and assembled by our own team.

Proper care depends on the material and finish. Upon delivery, we’ll give you advice on how to look after your furniture. You’ll also find information and answers to frequently asked questions on our maintenance page.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.

Weekly:

Dirt particles on upholstery are almost invisible and can damage the fabric. It is best to vacuum fabric upholstery weekly with a suitable and specially reserved brush at half suction. Make sure the brush is undamaged and specifically suitable for fabric upholstery. Always vacuum with any nap.

Major maintenance:

All our fabric covers are removable and can be dry-cleaned.  You will find some options at www.cristalcleaning.nl. Here, however, you should explicitly discuss the risks in advance. Additional care instructions for Kvadrat fabrics can be found at www.kvadrat.dk.